7 Main Mistakes People Make When Starting Email Marketing

Tom Foster
March 24, 2025
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7 common email marketing mistakes

Email marketing sounds easy, right?

You slap together a message, hit send, and watch the magic happen—but then it flops, and you’re left wondering why nobody’s clicking. Turns out, beginners (and even some pros) trip over the same basic mistakes all the time.

I’m talking stuff like boring subject lines or sending the same email to every single person on your list like they’re all clones.

It’s not rocket science, but there’s a knack to getting it right. In this article, we’re diving into the seven big no-nos that tank email campaigns before they even get going.

Stick around, because avoiding these slip-ups could turn your next email from “meh” to “money.” Let’s break it down and keep your inbox game strong!

1-    Neglecting the Power of Subject Lines

Subject lines are your email’s first handshake, but newbies often mess this up big time. They go with boring stuff like “Newsletter #3” or pushy vibes like “Buy Now!” that scream spam.

Stats say 69% of people hit the spam button just because the subject line stinks. That’s wild—your whole email could be amazing, but if the opener flops, no one’s reading it.

Think about your inbox—don’t you skip the lame titles too?

Beginners don’t realize this is their shot to hook people in a split second. With inboxes stuffed full, you’ve got to stand out or get trashed.

Try something short and sweet instead, like “Your 20% Off Expires Tonight.” It’s clear, it’s tempting, and it’s way less likely to get ignored.

Keep it under 50 characters so it doesn’t cut off on phones. Test a few options with friends—see what they’d actually click!

Real talk: I’ve seen campaigns tank because the subject was “Update” instead of “Unlock Your Free Guide Now.” Little tweaks like that can double your open rates.

Want extra brainstorming ideas for subject lines? The easiest solution is go to ChatGPT, even type in the guidelines I have mentioned above and see the results it generates.

2-    Failing to Segment Your Audience

segmenting audience with email marketing

Lots of new email marketers blast the same message to everyone on their list. They figure, “Hey, it’s easier,” but it’s a rookie move that backfires.

Your 20-year-old gamer fan doesn’t care about the same stuff as a 50-year-old gardening nut. Sending them the same email is like serving pizza to someone who’s gluten-free—total miss.

Only 11% of campaigns bother splitting up their audience, which is nuts. Segmented emails get way more clicks because they actually feel relevant.

If you don’t segment, people unsubscribe faster than you can say “spam folder.” It’s like shouting into a crowd and hoping someone cares—most won’t.

Start simple: group people by age, what they’ve bought, or if they even open your emails. A little effort here goes a long way.

For example, send a discount on gaming gear to the young crew and gardening tips to the older folks. They’ll thank you by sticking around longer.

I once saw a small biz double their sales just by splitting their list into “newbies” and “VIPs.” It’s not rocket science—just common sense.

3-    Overloading Emails with Too Many Calls to Action

call to action on an email

Newbies love cramming a ton of buttons into one email—like “Shop Now,” “Read This,” “Follow Us.” It’s like handing someone a menu with 20 mains and saying, “Pick quick!”

Research shows emails with 2-3 CTAs do best, but more than that? People get confused and bounce.

One clear call to action, like “Grab Your Free Trial,” keeps it simple and clickable. Too many options feel like a pushy salesperson who won’t shut up.

Imagine getting an email asking you to buy, subscribe, and share all at once. You’d probably just close it and move on, right?

Beginners think more CTAs mean more chances to win, but it’s the opposite. It waters down your message until no one knows what to do.

Stick to one big, bold button that screams “Click Me!” Something like “Get 50% Off Today” cuts through the noise.

I’ve tested this myself—single-CTA emails got me 30% more clicks than the cluttered ones. Less is more when you’re guiding people to act.

A good solution that helps you draft highly converting email templates is GetResponse. You can read about their full features in my GetResponse review.

4-    Ignoring Mobile Optimization

So many starters design emails on their laptops and forget most people check them on phones. About 70% of emails get opened on mobile, so this is a huge oops.

If your email’s a giant text wall or the images don’t load, mobile users are out the door. No one’s pinching and zooming just to read your pitch.

Subject lines over 40 characters get chopped off on small screens too. “Your Exclusive Offer Awaits You” becomes “Your Exclusive Offe…”—not exactly enticing.

Beginners skip testing on phones, thinking it’s fine as long as it looks good on their monitor. Then they wonder why half their list unsubscribes.

Use a single-column layout and big, tappable buttons to keep it smooth. Tools like Mailchimp let you preview how it looks on phones—super handy.

I’ve seen emails with tiny fonts crash and burn because they ignored mobile. Test it on your own phone first—save yourself the headache.

Quick tip: keep images light so they load fast on spotty Wi-Fi. A clean, mobile-friendly email keeps people reading instead of deleting.

5-    Sending Without a Clear Purpose or Goal

Are you pushing a sale, getting clicks, or just saying hi? Without a goal, your email’s vague and subscribers snooze.

Studies show a single, clear CTA can boost clicks by 371%—that’s massive! Random emails with no point just annoy people.

Beginners think, “I’ll just wing it,” but that’s how you lose folks fast. Every email needs a job, like “Get 100 sign-ups by Friday.”

Set a SMART goal—specific, measurable, all that jazz—to stay on track. It’s less stressful when you know what you’re aiming for.

For example, a “Welcome” email could aim to get 20% of newbies to click a link. Clear goals turn scattershot emails into winners.

I’ve seen campaigns flop because they rambled with no direction. Nail down your “why” before you hit send—it’s a game-changer.

6-    Skipping Personalization Beyond the Basics

Lots of newbies think personalization is just slapping “Hi, Sarah” at the top and calling it a day. That’s a start, but it’s bare minimum stuff.

People want emails that feel like you get them, not just their name. Generic blasts miss the mark when you could’ve wowed them with something tailored.

Personalized emails based on what they’ve bought or clicked can get 26.9% more opens. That’s because they hit the sweet spot of “Oh, this is for me!”

Beginners skip digging into data like past purchases or interests. But that’s where the magic happens—showing you actually care.

Try suggesting products they’ve looked at, like “Still eyeing that blue jacket?” It’s creepy in a good way and boosts clicks.

I once got an email with my name and a deal on stuff I’d browsed—hooked me instantly. Go beyond “Hi” and use what you know about them.

Simple tools can track this stuff for you—no tech genius required. Personalization’s your secret weapon to stand out in the inbox.

7-    Not Tracking or Analyzing Campaign Performance

Starters often send emails and then… nothing—no checking how they did. It’s like baking cookies and not tasting them to see if they’re good.

Open rates, clicks, unsubscribes—these numbers tell you what’s working or bombing. Skip this, and you’re flying blind.

A low open rate might mean your subject line’s trash, but you’d never know without looking. Beginners miss this chance to level up.

Tracking’s easy with most email tools—just peek at the stats after a day or two. It’s like a report card for your campaign.

For example, if only 10% open your email, tweak the subject next time. Small fixes like that turn flops into wins.

I’ve watched people repeat the same mistakes because they didn’t check the data. Spend 10 minutes analyzing—it’s worth it.

Set a habit: review every campaign and jot down one thing to improve. Over time, your emails will get sharper and more effective.

Final Summary

These are the seven sneaky mistakes that can sink your email marketing faster than you can say “unsubscribe.”

From ignoring mobile users to skipping the data dive after you hit send, these are the traps newbies fall into, but now you know better. It’s all about keeping things simple: hook ‘em with a killer subject line, know who you’re talking to, and don’t overcomplicate it with too many buttons.

Test your emails, track what works, and sprinkle in some personal touches—your subscribers will notice, and your results will thank you.

Start small, tweak as you go, and watch those open rates climb. You’ve got this—go send something awesome!

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Author Tom Foster

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